Illustrative visit record
Home care in Horsham & West Sussex
Home care you can see, trust and rely on.
Kings Care provides compassionate home care across Horsham and surrounding areas, supported by technology that helps families stay informed and our management team maintain oversight of every visit.
Care delivered. Actions verified. Families informed.
A better view of your loved one's care
Know what happened, not just that someone visited.
Traditional home care can sometimes leave families wondering what happened between visits. Kings Care provides authorised representatives with clearer information about care delivery — so you know the visit took place, what support was given, and whether anything needed following up.
- 8:02 AMCarer arrived
- 8:12 AMMorning personal care completed
- 8:28 AMBreakfast prepared
- 8:35 AMMedication support recorded
- 8:49 AMCarer noticed reduced mobility
- 8:51 AMManagement informed
- 9:00 AMVisit completed
This timeline is an illustrative example, not a real client record.
Where appropriate and authorised, a client's nominated representative can receive updates through the Kings Care app, push notifications and email.
A simple, careful process
How Kings Care works
Initial conversation
You contact Kings Care. We discuss current circumstances, the assistance required, existing care, preferred visit times, medication needs, family involvement and urgency.
Care assessment
A member of the Kings Care team meets the client and develops an individual care plan based around their needs, preferences and desired outcomes.
Your care begins
Suitable carers are assigned and visits are delivered according to the agreed care plan.
Stay informed
Where authorised, representatives can receive updates about important care actions, concerns and incidents.
Our care services
Support shaped around the person, not a checklist.
Personal Care
- Washing and bathing
- Dressing and grooming
- Toileting and continence support
- Morning and bedtime routines
Medication Support
- Prompting and assistance
- Administration where appropriate
- Medication records
- Refusals, omissions and supply concerns
Companionship
- Conversation and activities
- Social interaction and community access
- Reducing isolation
- Maintaining routines and interests
Meal & Hydration Support
- Meal preparation and drinks
- Eating and drinking support
- Monitoring intake where required
Daily Living Support
- Shopping and light household activities
- Appointments and daily routines
- Remaining independent at home
Respite & Family Support
- Temporary assistance for family carers
- Time to rest, work or manage other responsibilities
Safety and oversight
Care shouldn't disappear behind a closed front door.
Kings Care management does not rely solely on carers writing end-of-day notes. Our care technology gives the Kings Care management team greater visibility of what is happening across the service, helping concerns to be identified and acted on promptly.
The system helps identify important exceptions, supports oversight, provides an audit trail and enables faster escalation.
- Missed visits
- Late visits
- Incomplete care
- Medication concerns
- Falls
- Near misses
- Changes in wellbeing
- Safeguarding concerns
A clear, verified record.
Important actions are recorded during the visit itself — arrival, personal care, medication support, meals and welfare observations. Exceptions such as a missed action or a fall can be escalated to management, creating a clear record of what happened and how Kings Care responded.
For families
Reassurance when you can't be there yourself.
Many relatives quietly carry the same worries:
- Did the carer arrive?
- Was medication taken?
- Did Mum or Dad eat today?
- Did something unusual happen?
- Was a concern reported?
- Did somebody follow up?
Kings Care aims to reduce this uncertainty. Where authorised, representatives can receive information about agreed aspects of the client's care — keeping families appropriately informed while respecting the client's privacy and consent.
Discover Care for a RelativeTechnology supports our carers. It doesn't replace them.
Kings Care's technology exists to improve communication, accountability and management oversight. It never replaces human judgement, compassion or personal relationships. What matters most remains what has always mattered in good care:
Why Kings Care
A different approach to home care.
Local care
A locally managed service focused initially on Horsham and nearby communities.
Transparent care
Clear records of what happens during agreed visits.
Responsive management
Important concerns can be brought directly to management attention.
Person-centred support
Every care plan is built around the individual rather than a generic checklist.
Family communication
Authorised representatives can stay appropriately informed.
Accountable records
Actions, incidents and management responses create a clear audit trail.
Common questions
Questions families often ask
Ready to talk about care?
A member of the Kings Care team will listen to your circumstances and explain what support may be suitable — with no obligation.